Stakeholder Engagement
Every project starts and ends with people.
1/3
Expertise

The key to the success of the project is the satisfaction of (not only!) key people.  Who are they? What are their goals and wishes? How to communicate with them effectively, how to engage them and manage their expectations? You will learn all this and much more in the course. You will become familiar with proven techniques and skills in the field of Stakeholder Engagement, and you will try many of them out. Through them, you will learn how to identify common interests with stakeholders, gain their support and actively engage them to the benefit of your goals.  

2-day course

14 hours of training

Certification exam: NO

Refreshments: YES

Language: ENG, CZ

OBJECTIVES
  • You will understand the importance of project stakeholders and be able to identify them correctly
  • You will be able to analyze and plan stakeholder engagement
  • You will learn how best to identify stakeholder interests and manage their wishes and expectations
  • Understand what “stakeholder monitoring” is
  • You will understand the overall project plan and become familiar with the politics of the project
  • Deepen your knowledge in measuring customer satisfaction
  • Better understand the project's communication channels and learn the principles of effective communication
WHAT WILL PARTICIPANTS GET
  • Abundant training materials including exercises
  • If attending the onsite course, lunch and refreshments at a 4* hotel
  • Certificate of completion issued by Symphera
FOR WHOM IS THE COURSE DESIGNED?

The course is designed for all those who are involved in project management and need to improve their knowledge and skills in communicating with other project stakeholders, managing relationships with the project sponsor and other stakeholders.

EXPERTISE AND PREREQUISITES

The course requires no prior knowledge.

SCHEDULE

Day 1
  • Introduction to Stakeholder Management
  • Definition of stakeholders
  • 7 principles of Stakeholder Engagement
  • THE WHO STEP: Identify stakeholders
  • THE WHO STEP: Analyze stakeholders
Day 2
  • THE HOW and WHEN STEP: Strategy, communication, delegation and tools, collaboration, information transfer, agility
  • THE ENGAGE STEP: Manage stakeholders
  • THE ADAPT STEP: Monitoring, measuring attitudes, managing perceptions, satisfaction and expectations

Contact us

PŘEDBĚŽNÁ PŘIHLÁŠKA

 

Date:
Place:

!!! This application form is not binding !!!

After completing it, we will contact you at the email address you have provided and fine-tune the details of your order with you (acquaintance with the terms and conditions of the course, price, billing method, etc.)

Všeobecné podmínky vzdělávání společnosti Symphera (soubor PDF, 256 kB)

OUR EXPERTS

Přemysl Mika
Trainer
Brief summary of experience here
Follow me on LinkedIn
Martin Klusoň
Trainer
Brief summary of experience here
Follow me on LinkedIn

POSSIBLY OF INTEREST TO YOU

Leadership Spiral

The most comprehensive look at leadership. Embark on a journey with a clear map, up the leadership spiral. 

Time Management

Do you need to increase your job and life satisfaction in the long run? You will get practical guidance on how to do it, and we will also take you through the complex topic of life management.

Contract & Negotiation

Better position yourself to communicate with authorities and lawyers by mastering knowledge of barriers. Experience negotiation first-hand.