GDPR & cookies

Personal Data Protection and Distribution of Commercial Messages

1. The protection of personal data of the client and the participant is carried out by the provider in accordance with the provisions of Act No. 110/2019 Coll., on the protection of personal data and on amendments to certain acts, and also a new regulation for the protection of personal data pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation), which replaced the former Act No. 101/2000 Coll., on the protection of personal data and on amendments to certain acts (hereinafter referred to as the “Personal Data Protection Act”) as of 25 May 2018.
2. Within the scope of service delivery, we will process personal data necessary for the registration of an internationally accredited examination or data necessary for the issuance of a certificate. This includes, in particular, data that identifies the Course alumni (client), such as name and surname, home address, identification number, tax identification number, e-mail address, data provided by the participant at the time of attendance, including their signature, telephone number and information about inquiries requested, orders placed (hereinafter collectively referred to as “Personal Data”).
3. The client's contact details will also be used to send information related to certificate validity or accreditation changes. All instructions are subject to our personal data processing procedure — see the relevant section below.
4. The client acknowledges that they are obliged to state their personal data correctly and truthfully and that they are obliged to inform the provider of any change in their personal data during service delivery without undue delay. The provider shall not be liable for any misstatements of the client’s personal data on the certificates based on the personal data provided by the client.
5. The provider may entrust a third party as a processor with the processing of the client’s personal data.
6. The provider shall store personal data in an electronic form within the provider's information system and in paper form within the documents provided by the client at least for the period for which the provider is obliged to keep accounting documents within the meaning of Act No. 563/1991 Coll., on Accounting.
7. The client confirms that the personal data provided is accurate.

Consent with Personal Data Disclosure and Processing

Use of Cookies

Protecting your personal data has always been and will always be our top priority. We only process personal data as necessary and for as long as necessary. Please make yourself familiar with the kind of your data that we process, why and how we protect it. Below you will find the principles that we adhere to when handling and protecting your contact details – not only in the context of GDPR (General Data Protection Regulation).

Symphera and the Use of Cookies

A cookie is a small text file that a website that you visit stores on your computer or mobile device. We use cookies to make our website work or work more efficiently and to provide us with additional information.

How Do We Use Cookies?

When you browse our website, we record your IP address, how long you stay on the website and which website you come from. We use cookies, the processing of which falls under the processing of personal data. We use cookies for the following purposes:

• To ensure that our website works properly,
• To measure website traffic,
• To generate statistics about visitor traffic and behavior on our website.

We consider the use of cookies to measure website traffic and to customize the way that our website is displayed as a legitimate interest of the data collector, as we believe that this allows us to offer you an even better service. Cookies that are collected for the purpose of measuring website traffic and generating statistics relating to visitor traffic and behavior on the website are, of course, treated in an aggregate and pseudonymized form that only allows the identification of an individual with substantial and professional effort.

Google Analytics

Furthermore, our website uses Google Analytics, provided by Google, Inc. (“Google”), to assist in the analysis of its use. For this purpose, Google Analytics uses “cookies” — text files stored on your computer. The information generated by the cookie about your use of our website will be transmitted to Google in the form of a regular internet log (including your IP address) and anonymous information about your behavior and then stored on Google's servers, which may also be located in the USA. Google will ensure the anonymity of the transmitted information by removing the last socket of your IP address before storing it. In accordance with the Google Analytics terms of use, Google will use this information for the purpose of evaluating your use of our website and for the purpose of traffic analysis.

You can be assured that we will not use this statistical analysis tool to track or collect personally identifiable information about visitors (you and your friends) to our site, nor will we allow anyone else to use it.

However, Google may disclose information collected by Google Analytics to third parties if required to do so by law or if those third parties process the information for Google. Google will not associate your IP address with any other data held by Google in accordance with the Google Analytics terms of use. You can refuse the use of cookies by downloading and installing a browser add-on module to deactivate Google Analytics. The add-on module informs the Google Analytics JavaScript (ga.js) that information about your website visit should not be sent to Google Analytics. Cookies are also used to record your consent (or the lack thereof) to the use of cookies on this website, so you will not be asked every time you visit the website.

Google Analytics Opt-out Browser Add-on

How to Check Cookies

You can check or delete cookies at will. You can delete all cookies present on your computer and set most browsers to prevent cookies from being placed on your computer. Most browsers allow you to:

• View saved cookies and delete them individually.
• Block third-party cookies.
• Block cookies from specific sites.
• Block the saving of all cookies.
• Delete all cookies when you close your browser.

If you delete cookies, keep in mind that any preferences that you have chosen will be lost. If you block cookies completely, many websites (including ours) will not function properly and online streaming will not work at all. Therefore, we do not recommend disabling cookies when using online streaming services. For information on setting your specific browser and blocking cookies, please visit the websites listed below: